Info: 951.660.1141
Ninety Six, SC

Frequently Asked Questions

When it comes to our rendering and animation services, we are often asked the question what is it that we need to give you to start a project.

Below is a list of FAQ’s that will hopefully eliminate most of the confusion when it comes to starting a project.

One of the main problems that we run into, is when our clients are trying to export CAD files that are not setup properly. The results can be time consuming for both parties. Here are some steps to take, prior to exporting CAD files:

Remove all props from the file before exporting out (i.e. chairs, monitor arms, task lights, mobil storage etc.)

Perform an Audit, purge.

Delete any hidden or residual layers

Remove all unnecessary 2D elements

Centered the elements so the X and Y are at 0.0.

Make sure nothing in the file is referencing a third party plug-ins/application.

If there are xRef's connected to .dwg file, they need to be properly bound prior to exporting.

Sometimes the problem could be from hidden or residual layers, or blocks from an xref that was bound to the original drawing.  

It is very important for us to understand the size of your animation or rendering project, and how it will be used (i.e. website, ppt presentation or print media). A large consideration will be the time-frame your project needs to be delivered in. This will determine:

A. Length (if its an animation, how long the animation will be in minutes and seconds),

B. Size in pixels (i.e. 720×480 or hd 1024×728). This depends on how it will be delivered (i.e. media screen, or web delivery). 

C. Quality, (i.e. high, medium or low) image resolution of the final render. For an animation to be delivered on the web, generally a medium resolution will do. However, if this will be printed on a toner based, or ink jet printer, the resolution needs to be at least 150 ppi, and for a hi resolution magazine print, 300 ppi.

In the case of an animation, when an idea(s) needs to be conveyed, but there is not enough time to render the animation frames needed, we can suggest other options to meet that time frame.

Elements we need for starting a rendering or animation project

1.  The project name, the project PO number, and all email cc contacts involved.

2.  The dwg file, in 3d. or an exported dxf, .fbx, .3ds or .obj file. Other import options we can use: obj, autodesk packet file, spf dc, step dc Stl dc, igel dc, dwg dc, dxf dc, alembic, fbx, dae fbx. We have been successful when using .dwg, .dxf, .fbx, .3ds and .obj.

A. Make sure nothing in the file is referenced from third party plug-ins/applications (All xRef's connected to .dwg files need to be removed or bound prior to exporting).
B. Elements within the file need to be centered (i.e. center x,y to 0,0). Remove all unnecessary 2D elements from the drawing before saving it out.

3.  A drawing or sketchup drawing showing the product, so we can check what we have receive.

4.  Fabrics and finishes to be used, and a fab/finish card showing what goes where.

5.  Time frame we need to finish the project in.

The time it takes to complete the project depends on the size and complexity of the project. Some files when exported out of Autodesk CAD, can have severe issues with the poly mesh (i.e. The Pollys are not combined they are all loose) when this occurs in more than triples the time to complete that phase of the project.

The steps laid out in the "Project Start" tab should be reviewed prior to exporting the AutoCAD DWG file. Often times unnecessary geometries are left within the CAD file upon export. When left in, extra time is required to purged prior to completing the mesh grouping phase of the project.

We have also discovered that often times unnecessary two-dimensional curve data has been left in the plans and all of this has to be removed prior to adding in the material nodes, thus taking more time.

We use Autodesk Maya for all of our 3-D modeling and animation work. We use V-Ray for our primary rendering engine, and will offering Mental Ray as an alternative if a client requests it. V-Ray is photo realistic, and can be processor intensive, so we are always looking into alternatives to address this issue. Dual macs For our hardware We currently run 2 dual quad core Mac Pro computers, which offers 16 cores (32 threads) of processing power, running at speeds between 2.26 and 2.8 gigHz on multi terabyte drives. This may change in the future as we learn more information about other hardware alternatives (i.e. faster video cards).
We charge 35.00 per hour for all of our graphics design, and rendering services. Rush Charges: We charge 50.00 per hour for all services delivered within 24 hours.

Graphics design services would include: Photo editing, post production editing, magazine ad design, promotional and sales support materials, packaging design, point of purchase, presentations, apparel designs, trailer graphics, Web element design, Flash and video development.

3D Modeling and Rendering services would include: Importing of geometry, poly grouping, assign material nodes, scene setup, custom geometry and rendering. If needed, animation curves development.

Rendering is 10.00 per hour, and is generally done at night for animations.

Please use the contact form at the top menu bar "right", to submit any concerns that you may have with our services, or problems that you are experiencing with the website. We would love to hear any suggestions, or a wish list that you may have to improve our services. We are always looking for ways to better serve our customers. Thank You